Quick answers about ordering, payment, delivery, tracking and product availability.
Choose a product, add it to your bag, enter your delivery address, select an available courier option and complete payment through the secure payment method shown at checkout.
Onke Commerce supports secure hosted payment through enabled payment providers such as PayFast and Yoco. Your raw card number and CVV are not stored in the Onke Commerce database.
Delivery is calculated during checkout. When live courier connections are enabled, available services can be compared for your delivery address. The Courier Guy is the preferred Onke courier, while other enabled options may be shown when suitable.
Use the Track Order page with your order number and email address, or sign in to My Account. Tracking updates are also emailed when transactional email is enabled.
The store shows current availability. Products with tracked inventory cannot be purchased beyond the available quantity.
Customers with delivered orders can submit a review from their account. Reviews are marked as verified purchases when they are linked to a completed Onke order.